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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaswantie Sutraban

Jaswantie Sutraban

March 4, 2025

5  out of  5
rating by Jaswantie Sutraban
"I had the pleasure of working with Nicole at State Farm, and I can't recommend her enough! From the moment I reached out, she was incredibly friendly, professional, and attentive. She took the time to explain my options in detail and made sure I fully understood my coverage. Nicole went above and beyond to ensure I was getting the best possible rates, and she made the entire process smooth and stress-free. Her customer service is outstanding, and it’s clear she genuinely cares about her clients. If you’re looking for someone who is not only knowledgeable but also truly helpful, Nicole is the agent you want!"
We responded:
"Thank you for your review, we truly love Nicole"
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Vanessa Loo

March 4, 2025

5  out of  5
rating by Vanessa Loo
"I had the pleasure of working with Nicole from State Farm, and I can't speak highly enough of her! From the moment I reached out, she was incredibly attentive, knowledgeable, and genuinely kind. She took the time to listen to my needs, answered all my questions in a way that was easy to understand, and went above and beyond to ensure I got the best coverage for my situation. Nicole’s professionalism and dedication truly stood out, making what could have been a stressful process smooth and stress-free. If you’re looking for someone who’s reliable, caring, and extremely helpful, Nicole is the agent to go to!"
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Martin Mckoy

February 11, 2025

5  out of  5
rating by Martin Mckoy
"Moved to Ocoee 2 years ago and this team at Jo Barsh state farm has been so awesome, with both home and auto, special thanks to Mike ,I appreciate you sir,you took very good care of me,thanks a million"
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Jolie Feliciano

February 5, 2025

5  out of  5
rating by Jolie Feliciano
"Jo Brash and her team have been incredibly helpful with all my insurance needs, including home, auto, and umbrella coverage. I was especially grateful for Jo’s expertise when she discovered I was underinsured on my homeowners policy—without the proper coverage, I wouldn’t have been able to rebuild my home in the event of a loss. I also appreciate that State Farm offers stackable discounts, keeping my rates competitive over the years. Even with three teen drivers and four insured cars, no other provider has been able to beat my State Farm coverage. Jo and her staff consistently go above and beyond, providing exceptional service and peace of mind. I highly recommend Jo Brash at State Farm as your insurance agent. Her expertise, personalized service, and commitment to finding the best coverage make her an outstanding choice for all your insurance needs."
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Rob Remlap

January 9, 2025

5  out of  5
rating by Rob Remlap
"State farm's response was excellent in helping with the transferring of my insurance over to a newer vehicle. Thanks for your time."
We responded:
"Thank you for your review "
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Lorna Gray

October 2, 2024

5  out of  5
rating by Lorna Gray
"Alyssa is phenomenal, she makes the insurance process soooo easy and I thank her and the entire state farm family for that."
We responded:
"Thank you, she is a great asset to my team. "
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Kyle Propst

July 10, 2024

5  out of  5
rating by Kyle Propst
"Jo has done a great job helping me with my auto and renter’s insurance! She explains everything very well, answers any questions I have, and always goes above and beyond. I can’t recommend her enough!!!"
We responded:
"Thank you, we love helping our clients "
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Matthew Wade

April 17, 2024

5  out of  5
rating by Matthew Wade
"Alyssa helped me with my renters insurance. Very kind and attentive. I would definitely recommend Jo Barsh State Farm!"
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Drew Masangkay

April 10, 2024

5  out of  5
rating by Drew Masangkay
"Service has been above and beyond. Highly recommend this agent, especially Mike! We've had several hiccups trying to get new homeowners insurance and Mike has instrumental in making this process as stress free as it can be. Good customer service is often hard to come by in the insurance world and I am so grateful that I found Mike and this team!"
We responded:
"Mike is our guy! Glad he was able to help "
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Dianna Duffy

April 7, 2024

5  out of  5
rating by Dianna Duffy
"We feel very confident that all of our policies are correct in their coverage while protecting us from the unexpected. Your office has been on top of everything when needed."
We responded:
"Thank you for letting us be your Insurance Agency. "
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Barbara Wilson

January 10, 2024

5  out of  5
rating by Barbara Wilson
"Celeste was a SUPER HERO helping me today!! She went way above and beyond! State Farm is the way to go!"
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Elena DeWolf-Catalan

September 20, 2023

5  out of  5
rating by Elena DeWolf-Catalan
"Celeste was a wonderful help! She assisted in getting us a great deal on our home insurance. We are now bundled with auto and would highly recommend visiting and getting a quote with them! Thanks so much!"
We responded:
"Thank you so much for the Google review. We value customers like you."
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Chanel Sahr

July 10, 2023

5  out of  5
rating by Chanel Sahr
"Great prices and even better service. Highly recommend this branch!"
We responded:
"We greatly appreciate your positive feedback on Google. Customers like you are highly valued by us."
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Mindy Mozena

January 26, 2023

5  out of  5
rating by Mindy Mozena
"Autumn was excellent! Very responsive and made the process of getting insurance extremely easy. I would definitely recommend State Farm: Jo Barsh!"
We responded:
"Thank you Mindy! We appreciate the positive feedback. We are always here when you need us! Like a good neighbor, State Farm is there :)"
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Precious Ashcraft

April 21, 2022

5  out of  5
rating by Precious Ashcraft
"I absolutely love this office I’ve been with them for God over seven years and I always have the best experience with them"
We responded:
"Thank you for being such a loyal customer."
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Angie Borja

April 2, 2022

5  out of  5
rating by Angie Borja
"I switched from Allstate to State Farm recently I do not regret it. This office has taken excellent care of me. Ms. Peggy who is now retired did an amazing job when I needed her help December 2021. I was very impressed with their excellent customer service and compassion. When my husband needed home insurance I knew who to call and that was Jo Barsh State Farm in Ocoee. I spoke with Monique who was very pleasant and informative. She has been very responsive and professional. I’m happy to have found this local agent. Thank you for going above and beyond for my family and I. I highly recommend Jo Barsh and Monique at State Farm in Ocoee. I appreciate your honesty, hard work and dedication for our community."
We responded:
"Thank you so much, we strive to be the good neighbor in the our community."
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Denise

March 26, 2021

5  out of  5
rating by Denise
"Rebecca's was very nice and walk me through everything and we need more nice and sweet kind people like her she's very intelligent."
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Emmanuel mendez

March 2, 2021

5  out of  5
rating by Emmanuel mendez
"I initially called for a quote so I can register one of my vehicles and besides being provided the best quote! I received A1 quality customer service from Agent Rebecca. I was handled with care and felt better then just neighbor. Rebecca took her time to explain every detail, ins and outs of my policy and made sure I was happy before moving any further with discussions. After completing necessary steps to join the State Farm family my neighbor Rebecca is still there to assist me with any confusion or questions I may have in the future. As we all know it is difficult to find hard working and dedicated individuals that take their job seriously to a whole other level. I do appreciate the professionalism, the commitment and the loyalty that is given to me from the first impression. Ask to speak with Rebecca!!!! You won’t regret it! By far the best Representative I’ve spoken to about vehicle insurance... thanks thanks thanks to Rebecca and her team for making this happen for me."
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Pat Lewis

November 14, 2020

5  out of  5
rating by Pat Lewis
"Wonderful people. Very efficient and kind."
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Amber Word

October 6, 2020

5  out of  5
rating by Amber Word
"They are very helpful and caring"
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Sheryl Ziggler

August 20, 2020

4  out of  5
rating by Sheryl Ziggler
"Ms. Peggy will do what she can to find your payment if it was wired to what ever location. It may take a day, but she'll find it. That's the way to go Ms. Peggy!!."
We responded:
"Thank you so much Sheryl! We appreciate you and your business! Happy to help in any way we can."
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Alyssa Clark

February 27, 2020

1  out of  5
rating by Alyssa Clark
"I give them 1 star because every month for the past 3 they have overcharged me and Everytime I call they tell me I will be credited my next bill but instead charge me extra. I am sick and tired of this and at this point I rather have a different insurance company. They always seem confused on the phone whenever I call and don't understand anything I tell them. I am sick and tired of this."
We responded:
"Alyssa could you please call me. I want to make sure we have handled this issue to your satisfaction now. I have personally looked into it in case you have other questions."
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Sara Bircher

January 19, 2020

5  out of  5
rating by Sara Bircher
"Nice and helpful to find best coverage at best price"
Profile photo of Christie Ball (April2019)

Christie Ball (April2019)

March 28, 2019

1  out of  5
rating by Christie Ball (April2019)
"Horrible communication when filling claim only good for payments do not waste time been with five years and no accidents yet they ignore me and forward my calls to someone who knows nothing about my account. All they do is want to make me mad"
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Erik Suarez

May 18, 2018

1  out of  5
rating by Erik Suarez
"Rude staff. Call started out nice. Just tried to adjust my policy so I can save a little money. As soon as I said that their whole tone changed and it was light night and day. They became very rude and started to talk down to me. The girl on the phone said “Why would you wanna do that?” but not in a polite way. It’s was said in more of a tone like I was stupid for asking. I was then transferred to a guy who was only slightly less rude but at least he actually adjusted my policy like I asked. I really miss the quality service my previous State Farm agent provided. I wish he hadn’t of retired. After giving the situation more thought, I will be shopping around for another provider."